Privacy Policy
Last Updated: May 1, 2026
This Privacy Policy explains how Dolce88 Ventures LLC, a Wyoming limited liability company doing business as YourCrashClaim ("YourCrashClaim," "we," "us," or "our"), collects, uses, discloses, and safeguards personal information when you use the website located at yourcrashclaim.com or any related telephone numbers, forms, communications, or services (collectively, the "Services"). This Policy is incorporated into our Terms of Use and applies to all Services we operate.
1. Notice at Collection
At or before the point of collection, we provide California consumers and consumers in other states with privacy laws with the following information about our collection and use of personal information. The complete categories, sources, purposes, recipients, and retention periods are described throughout this Policy.
2. Who We Are
Dolce88 Ventures LLC d/b/a YourCrashClaim
175 SW 7th Street, Suite 1517-1018
Miami, FL 33130
Email: privacy@yourcrashclaim.com
YourCrashClaim is a paid marketing service. We are not a law firm, do not practice law, and do not provide legal advice. We market legal services to individuals interested in consultations regarding personal injury matters and connect those individuals with independent attorneys and attorney-advertising networks.
3. Information We Collect
We collect personal information in the categories described below. We do not collect every category from every consumer; the categories collected from a particular consumer depend on how that consumer interacts with the Services.
| Category | Examples | Sources |
|---|---|---|
| Identifiers | Name, postal address, email, phone number, IP address, device identifier, online identifier | Directly from you (form submissions, calls); automatically (your device); from our service providers |
| Customer Records (Cal. Civ. Code § 1798.80(e)) | Name, contact information | Directly from you |
| Internet or Network Activity | Browsing and search history on the Services, interactions with our advertisements and pages, clicks, time on page, referring URL | Automatically through cookies, server logs, analytics services, and session analytics services |
| Geolocation Data | General geographic location inferred from IP address; postal address you provide | Automatically from your IP address; directly from you |
| Audio, Electronic, Visual Information | Session recordings of interactions with the Services (page views, clicks, scrolling, mouse movements, form interactions) | Automatically when you interact with the Services, through session analytics service providers |
| Inferences | Inferences drawn from the above to create a profile reflecting your preferences, characteristics, and the suitability of a connection with an Attorney Sponsor | Derived from the categories above |
| Sensitive Personal Information | Information concerning health, including descriptions of injuries provided in connection with a personal injury matter; precise geolocation if collected; contents of communications between you and us | Directly from you when submitting a request for legal assistance or speaking with us by telephone; automatically through form submissions |
Sources of Information
Directly from you, when you submit a form, place a call, send an email, or otherwise interact with the Services.
Automatically, when you visit or interact with the Services, through cookies, pixels, server logs, session analytics, call metadata capture, and similar technologies operated by us or by our service providers.
From third parties, including consent verification service providers, fraud prevention service providers, and publicly available sources.
4. How We Use Personal Information
To operate, maintain, and improve the Services.
To respond to your requests, inquiries, and consumer rights requests.
To facilitate the connection you have requested with an Attorney Sponsor regarding your potential personal injury matter.
To send you communications by email, telephone, and text message in accordance with the consents you have provided and applicable law.
To measure, analyze, and improve the performance of the Services and our advertising.
To detect, investigate, and prevent fraudulent, abusive, or illegal activity, and to protect the security of the Services and the rights of our users.
To comply with applicable laws, regulations, court orders, and lawful requests from government authorities, and to enforce our agreements.
5. How We Disclose Personal Information
We sell and share personal information as those terms are defined under the California Consumer Privacy Act ("CCPA") and similar state privacy laws. Specifically, we disclose contact information and other lead data submitted by consumers on the Services to independent attorneys, law firms, and attorney-advertising networks (collectively, our "Attorney Sponsors") to facilitate the connection you have requested. This is a core function of our business and is conducted in accordance with the consents you provide at the point of submission and with applicable consumer-consent requirements.
We disclose personal information to the following categories of recipients:
| Category of Recipient | Purpose of Disclosure |
|---|---|
| Attorney Sponsors (independent attorneys, law firms, and attorney-advertising networks) | To facilitate the connection you have requested with a legal services provider regarding your potential personal injury matter; this disclosure constitutes a "sale" or "share" of personal information under the CCPA and similar state laws |
| Hosting and infrastructure service providers | To operate, host, and maintain the Services and back-end systems |
| Analytics, advertising, attribution, and measurement service providers | To understand how visitors interact with the Services, measure advertising performance, and improve the Services |
| Consent verification, fraud prevention, and compliance service providers | To verify consumer consent, detect and prevent fraud, and document compliance with applicable telemarketing and consumer-protection laws |
| Call tracking and call routing service providers | To route inbound calls, track call performance, and capture call metadata (caller phone number, duration, routing) for analytics, fraud prevention, and compliance purposes |
| Lead delivery and management service providers | To deliver and manage consumer-submitted information for the purposes you have consented to |
| Error monitoring and diagnostic service providers | To detect technical errors and improve reliability of the Services |
| Professional advisors and auditors | To obtain legal, accounting, tax, and similar professional services |
| Government, regulators, courts, and law enforcement | Where required by law, regulation, court order, subpoena, or in response to a government request |
| Successors in interest | In connection with a merger, acquisition, financing, reorganization, sale of assets, or similar transaction |
6. Cookies, Analytics, and Tracking Technologies
We and our service providers use cookies, pixels, software development kits (SDKs), web beacons, and similar tracking technologies on the Services. These technologies enable functionality such as analytics, advertising attribution, conversion measurement, fraud prevention, error monitoring, session analytics (which may record interactions with the Services, including page views, clicks, scrolling, and form interactions), and personalization of marketing communications. We use Google services for some of these purposes, including Google Analytics, Google Tag Manager, and Google advertising products such as Google Ads and Google Display Network.
You can control cookies through your browser settings and through any cookie-management tool we provide on the Services. Disabling certain cookies may impact the functionality of the Services.
Global Privacy Control. We honor the Global Privacy Control ("GPC") browser signal as a request to opt out of the sale and sharing of personal information for purposes of cross-context behavioral advertising.
Do Not Track. Because no industry-standard mechanism currently exists for responding to "Do Not Track" browser signals, the Services do not respond to those signals.
7. Session Analytics and Recording
We use session analytics service providers that may record interactions with the Services, including page views, clicks, scrolling, mouse movements, and form interactions, to help us understand how users navigate the Services and to detect fraudulent activity. We configure these tools to mask form-field input where reasonably feasible to limit the capture of sensitive personal information. We do not record the audio of telephone calls.
8. Data Retention
| Category of Information | Retention Period |
|---|---|
| Lead data submitted on the Services | Up to 24 months from collection for active marketing purposes; an additional 5 years in restricted-access archive for compliance, audit, and TCPA-defense purposes; then deletion or de-identification |
| Call metadata (caller phone number, duration, routing) | Up to 24 months from the date of the call, except where retained longer for active dispute, regulatory, or legal-hold purposes |
| Session recordings and analytics data | Up to 26 months in raw form; aggregated and de-identified analytics may be retained indefinitely |
| Records related to consumer privacy requests | At least 24 months following the request, as required by 11 CCR § 7101 |
| Financial and tax records | 7 years from the end of the relevant tax year |
9. Data Security
We maintain administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, and destruction. These include encryption of personal information in transit using industry-standard protocols, access controls, role-based permissions, network monitoring, and vendor due diligence. No method of transmission over the internet or electronic storage is completely secure, however, and we cannot guarantee the absolute security of personal information.
10. Breach Notification
In the event of a security incident affecting personal information, we will notify affected consumers and applicable regulators in accordance with Florida Statutes § 501.171 and other applicable state and federal breach notification laws.
11. Children’s Privacy
The Services are not directed to children under 18 and we do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will delete that information. Parents or guardians who believe their child has provided personal information to us may contact us at privacy@yourcrashclaim.com to request deletion. For California consumers under 16, we will not sell or share personal information without affirmative opt-in consent (and for consumers under 13, opt-in consent from a parent or guardian).
12. International Users
The Services are intended for users in the United States. By using the Services, you understand that any personal information you provide is processed and stored in the United States.
13. Your Privacy Rights
A. California Consumers (CCPA / CPRA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the "CCPA"):
Right to know what personal information we collect, use, disclose, sell, and share.
Right to access the specific pieces of personal information we hold about you.
Right to correct inaccurate personal information.
Right to delete personal information we have collected, subject to applicable exceptions.
Right to opt out of the sale and sharing of personal information.
Right to limit the use and disclosure of sensitive personal information.
Right to non-discrimination for exercising your CCPA rights.
Right to designate an authorized agent to submit requests on your behalf.
Right to appeal our denial of a request.
To submit a request, email privacy@yourcrashclaim.com, use the request webform on the Services. We will verify your identity and respond within the timeframes required by law (generally 45 days, extendable by an additional 45 days where necessary).
B. Other U.S. State Residents
Residents of states with comprehensive privacy laws (Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, Iowa, Delaware, New Jersey, Minnesota, New Hampshire, and Maryland) have rights under their respective state laws:
| State | Rights Available |
|---|---|
| Virginia (CDPA) | Access; correct; delete; portability; opt out of targeted advertising, sale of personal data, and certain profiling; appeal |
| Colorado (CPA) | Access; correct; delete; portability; opt out of targeted advertising, sale of personal data, and certain profiling; appeal; requests via universal opt-out mechanism |
| Connecticut (CTDPA) | Access; correct; delete; portability; opt out of targeted advertising, sale of personal data, and certain profiling; appeal; opt-in for sensitive data; honor of universal opt-out mechanism |
| Utah (UCPA) | Access; delete; portability; opt out of targeted advertising and sale of personal data |
| Texas (TDPSA) | Access; correct; delete; portability; opt out of targeted advertising, sale of personal data, and certain profiling; appeal; see additional Texas notice in Section 14C below |
| Oregon (OCPA) | Access; correct; delete; portability; opt out of targeted advertising, sale of personal data, and certain profiling; appeal; right to obtain a list of specific third parties to whom we have disclosed any personal data |
| Montana (MCDPA) | Access; correct; delete; portability; opt out of targeted advertising, sale of personal data, and certain profiling; appeal |
| Iowa (ICDPA) | Access; delete; portability; opt out of sale of personal data and targeted advertising |
| Delaware (DPDPA) | Access; correct; delete; portability; opt out of targeted advertising, sale of personal data, and certain profiling; appeal; obtain a list of categories of third parties to whom personal data has been disclosed |
| New Jersey (NJDPA) | Access; correct; delete; portability; opt out of targeted advertising, sale of personal data, and certain profiling; appeal; opt-in for sensitive data |
| Minnesota (MCDPA) | Access; correct; delete; portability; opt out of targeted advertising, sale, and profiling; appeal; right to question a profiling decision |
| New Hampshire (NHPA) | Access; correct; delete; portability; opt out of targeted advertising, sale, and profiling; appeal; opt-in for sensitive data |
| Maryland (MODPA) | Access; correct; delete; portability; opt out of targeted advertising, sale, and profiling; appeal; opt-in for sensitive data; the strictest data-minimization requirements of any current state law |
To submit a state privacy rights request, email privacy@yourcrashclaim.com or use the request webform on the Services.
C. Texas-Specific Notice
NOTICE: WE MAY SELL YOUR SENSITIVE PERSONAL DATA.
This notice is provided in compliance with the Texas Data Privacy and Security Act, Tex. Bus. & Com. Code § 541.106. Texas residents may exercise opt-out and other rights as described above.
D. "Do Not Sell or Share" / "Your Privacy Choices"
You have the right to opt out of the sale and sharing of your personal information. To exercise this right, click the "Do Not Sell or Share My Personal Information" or "Your Privacy Choices" link in our footer, email privacy@yourcrashclaim.com, or enable the Global Privacy Control browser signal.
E. Limit Use of My Sensitive Personal Information
California consumers have the right to limit our use of sensitive personal information. To exercise this right, click the "Limit Use of My Sensitive Personal Information" link in our footer or email privacy@yourcrashclaim.com.
F. Authorized Agents
You may designate an authorized agent to submit a privacy request on your behalf. We will require the agent to provide written authorization signed by you and may verify your identity directly.
G. Non-Discrimination
We will not discriminate against you for exercising any of your privacy rights.
14. State-Specific Attorney Advertising Notices
Missouri
The choice of a lawyer is an important decision and should not be based solely upon advertisements.
Alabama
No representation is made that the quality of the legal services to be performed is greater than the quality of legal services performed by other lawyers.
California
Paid attorney advertising on behalf of jointly advertising independent attorneys is responsible for advertisements directed to California residents. The current responsible attorney is identified on our Sponsors page at yourcrashclaim.com/sponsors and is licensed only in California, with a principal office in California. YourCrashClaim is not a law firm and does not provide legal services.
Florida
Florida Rule of Professional Conduct 4-7.22 defines a lawyer referral service with reference to a program that exclusively refers prospective clients to participating lawyers or law firms. By all other applicable standards, we and the joint advertising programs for which we serve as agent are not lawyer referral services.
New York
Attorney advertising. Prior results do not guarantee a similar outcome.
Texas
Not certified by the Texas Board of Legal Specialization unless otherwise expressly stated by the responsible attorney.
15. Marketing Communications and Opt-Out
Email opt-out: click the unsubscribe link in any marketing email or email privacy@yourcrashclaim.com.
Call/text opt-out: reply STOP to any text message; tell the caller to "stop calling" on a phone call; or email privacy@yourcrashclaim.com.
Cookie preferences: use any cookie-management tool we provide on the Services and your browser controls.
16. Changes to this Policy
We may update this Policy from time to time. The "Last Updated" date at the top will reflect the latest revision. For material changes, we will provide reasonable advance notice by posting a prominent notice on the Services and, where we have your email address, by emailing you. Prior versions are available on request.
17. Contact Us
Questions about this Policy or our privacy practices may be sent to:
Dolce88 Ventures LLC d/b/a YourCrashClaim
Attn: Privacy
175 SW 7th Street, Suite 1517-1018
Miami, FL 33130
Email: privacy@yourcrashclaim.com
